IMAP

1. What is "IMAP"?

IMAP stands for Internet Mail Access Protocol.That is interactive email access protocol,one of email access standards like POP3.The different things is that after you open IMAP,you can retain emails you collect with email client in server,the operations of the client will feedback to the server at the same time.For example,deleting email,marking as read,etc.These operations will be taken in server.So whatever you log in mailbox from browser or client software,you can see the status of emails are the same.

2. How to use IMAP service in email applications of Android system?

There is introduction for user to how to use email application Mail of Android to create IMAP account of mailtech mailbox.Take HTC mobile phone for example(The operations are the same as other Android mobile phone except for interface.):
1)  Open mobile phone and enter into "Email" of Android system.
2)  If you use mobile network,please select "Settings" to open mobile network when the page give message "cannot connect".
3)  Click menu to select "More" and "Create Account" after finishing network settings.
4)  Select mail provider "Other (POP3/IMAP)".
5)  Enter your complete mailbox username(xxxx@mailtech.com) and password,and click "Next".
6)  Because mobile phone default is POP,you need to change IMAP when you set receiving server.
7)  Receiving server set IMAP receiving server address:imap.mailtech.com (Please contact system administrators for server address),Security type:SSL ,Port:993,click "Next" after you finish settings.
8)  Sending server set SMTP sending server address:smtp.mailtech.com (Please contact system administrators for server address),Security type:SSL ,Port:465/994,click "Next" after you finish settings.After finishing account settings,enter account name and name displayed on sender.
9)  Click "Finish Settings" to send and receive emails.

3. How to use IMAP service in email applications of Symbian system?

There is introduction for user to how to use email application Mail of Symbian to create IMAP account of mailtech mailbox.Take Nokia 5800xm mobile phone for example(The operations are the same as other Symbian mobile phone except for interface.):
1)  Open mobile phone "menu"-"tool"-"email service" to enter into mail settings of Symbian system.
2)  Click "Start" in the lower left of email related guide.
3)  Then click "Create" to create account.
4)  Enter your email address and password and click "Yes".
5)  After adding mailbox,you just click "Option" in the lower left and "Settings"-"Mailbox Settings" to set sending/receiving server.
6)  Enter into mailbox settings page,please check your email address, and click "Advanced mailbox settings".
7)  Click "Receiving Server" to set receiving server.
8)  Receiving server settings, IMAP receiving server address:imap.mailtech.com (Please contact system administrators for server address),Security type:open(SSL/TSL) ,Port:993,click "Back" after you finish settings.
9)  Back to advanced settings,click "Sending email settings" to set receiving server.
10)  Sending server set SMTP sending server address:smtp.mailtech.com (Please contact system administrators for server address),Security type:open(SSL/TLS) ,Port:465/994,click "Back" after you finish settings.
After finishing operations above you can send and receive email through IMAP service.

4. How to use IMAP service in email applications of iPhone 3/4、ipod touch?

There is introduction for user to how to use email application Mail of iPhone 3/4、ipod touch to create IMAP account of mailtech mailbox.Take iPhone 4 for example(The operations are the same as iPhone 3gs and iPod touch except for interface.):
1)  Enter into "Settings" of iPhone 4 and select "Mail/Contacts/Calendar".
2)  Select mailbox type. If company mailbox does not in the list, please select "Other".
3)  Enter your mailbox name, address and wrong password(Apple system use POP3,you need to enter wrong one to change if you'd like to use IMAP service).You don't have to fill in description and then click "Next".
4)  The information for setting IMAP account as following.Enter correct account and password then click "Next".Receiving server address:imap.mailtech.com, sending server address:smtp.mailtech.com(Please contact system administrators for server address)
5)  Click "Store" to finish settings. And you can use company mailbox with IMAP feature through iPhone client.

Warm tips:AS iPhone、iPod touch you use is 4.0 or lower version,SSL is closed and we suggest you open in advanced settings,there are methods to open:
1)  If you have finished setting account,enter into this account settings to change.
2)  Click "Account Introduction" and set account you have added.
3)  Click "Advanced" tag at the bottom of page to set SSL.
4)  Open "Advanced" tag.Settings: use SSL open;Verification: password;Delete from server: never;Port of Server:993 (You need to check whether SMTP server port is 465 or 994.).(If SSL is closed,please set server port 143 and SMTP server port 25.)

5. How to use IMAP service in email applications of iPad?

There is introduction for user to how to use email application Mail of iPad to create IMAP account of mailtech mailbox.
1)  Enter into "Settings" of iPad and select "Mail/Contacts/Calendar"-and "account type".
2)  Select "Other" in other option and click "Add mail account".Enter your mailbox name, address and wrong password(Apple system use POP3,you need to enter wrong one to change if you'd like to use IMAP service).You don't have to fill in description and then click "Store".
3)  Set IMAP account as following: Enter into correct username and password. Click "Store" after finishing setting, and you can open company mailbox with IMAP feature. Receiving server name: imap.mailtech.com and Sending server name: smtp.mailtech.com (Please consult system administrator for detail about server address.)
Warm tips:AS iPad you use is 4.0 or lower version,SSL is closed and we suggest you open in advanced settings,there are methods to open:
1)  If you have finished setting account,enter into this account settings to change.
2)  Click account you'd like to change and "Advanced" tag at the bottom of page to set SSL.
3)  Open "Advanced" tag.Settings: remove:not change;Verification: password;Delete from server: never;Port of Server:993 (You need to check whether SMTP server port is 465 or 994.).(If SSL is closed,please set server port 143 and SMTP server port 25.)

iPad

1. What is fjmu iPad adapted version?

fjmu iPad adapted version is designed for mailbox according to iPad character.It provide newest HTML5 and CSS3 page technology.It also provide new way of communication and let users experience sending and receiving emails in special ways.

2. What features of mailbox about iPad adapted version

Mailbox of iPad adapted version provides general sending and receiving features and it can delete,move and mark read and unread for one email or batch processing.A single email also support reply,reply all and forward features.

3. How to use fjmu iPad adapted version?

You can enter company email address then goto iPad version mailbox page.

4. How to compose and read emails in iPad version mailbox?

1)  Compose Emails:Click "Compose Mail" in the upper left of mail list after logging in and you can compose emails.Click "+" on the right side to add recipients and also click to add Cc/Bcc.(Note:Mailbox of iPad Version cannot upload attachment temporarily.)
2)  Read Emails:Click "refresh" behind Inbox and then receiving emails after logging in mailbox.The recipients and title of unread emails will be bold.Click corresponding emails in a list on the left side of Inbox and you can check on the right side.Touch screen to operate mail list and you can scoll down to check other email by clicking "Check more emails".

5. How to search senders and emails?

Click magnifier icon in top of Inbox list and you can search according to email title or recipient.

6. How to batch process emails?

Mailbox of iPad adapted version can batch delete,move and mark read and unread.
Procedure:Tick emails you'd like to operate on the left side and upward arrow in the lower right of email subject list.And you can batch process these emails in option area.